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Wolken Software has created a name in ITSM and the self-service space in customer service management.

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20 IT Service Management Tools for IT Service Management

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15-Step ITSM Incident Management Process

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15 ITSM Best Practices for IT Service Management

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15 IT Service Management Benefits

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15 IT Governance Frameworks for Effective IT Governance

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20 Incident Management Tools in IT Service Management

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15 Configuration Management Database Tools in IT Service Management

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18 Service level agreement metrics in Customer Service

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Importance of Digital Employee Experience for IT Support Companies

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All You Need to Know About Wolken's IT Service Management

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2023: The Changing World Of SAAS & How To Capitalise

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Making Customers "Thumb" You Up! The importance of social media for small & medium businesses

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The Incredible Power The Customer Has In Today's Business World

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5 Features of A High-Performing Customer Service Solution

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Your Customer Service is your differentiator. Invest in the best

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Why is AI & ML essential to SaaS?

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The SaaS market is growing. How can your company make the most of it by implementing the best solutions?

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SaaS in the pre covid and post covid era.

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Why should a B2B company have a solid Customer ServiceDesk implemented?

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Customer Satisfaction and why you should measure and track the same with Wolken.

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What is HR Case Management, and why should you immediately invest in an HRCM solution?

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What are API’s? How does Wolken use APIs to integrate with various applications

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How Wolken ServiceDesk Scales along with your business to help your business grow

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What, why and how of omnichannel customer support explained

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SaaS solutions should be Simple, Scalable & Secure. Just like Wolken

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Why Customer Testimonials Are The Most Important Thing, Your Business Should Have

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How can Wolken's Reporting & Analytics feature help you keep track of your operations better than before?

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Four Measurable Steps By Wolken To Keep Your Data Safe

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Five things that a SAAS Startup CTO should know to succeed.

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Why Should You Always Meet Or Exceed Your SLAs? Wolken Will Help You Never To Miss One Again

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Omnichannel And Not Just The Legacy Channels Will Help You Retain Your Customers For A Long Time

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ITSM - The key modules that your organization needs to streamline IT operations

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4 Reasons Every Small Business Needs to digitize their Customer Service to Grow

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Why is Good Customer Service essential for Small and Medium Businesses to succeed

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How To Implement and Go live with Wolken Care in just a few clicks

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What Is IT Service Management? ITSM Explained in 10 points

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4 Pragmatic Ways to Ensure Successful KCS Implementation: Wolken's way

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5 Ways To Improve Employee Retention Rate For Your Small Business

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How To Adopt A Culture Of Knowledge-sharing In Your Organisation

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Chat Bot’s and their future. Why should you budget one for 2023 if you don't already have one implemented?

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What is Knowledge Management, and why is it essential to your business?

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Three reasons why Wolken's feature-rich customer service software is vital for startups

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Employees are as Important as your Customers. Best ways to keep them happy and engaged.

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Scalable SaaS Solution: What It Is & 5 Things to Consider When Deploying One

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Learn How To Increase Your Profit Margin by Choosing the Best Cloud Provider

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Three Things Every Software Company Needs To Know About Software Security

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What Every Software Company Needs To Know About DevOps: A Beginner’s Guide

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5 Risks We Mitigate When Deploying SaaS Software

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Wolken ServiceDesk vs FreshDesk - Why should you switch to Wolken now?

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Wolken HR- The Ultimate Solution to Your Employee Management Needs

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Why Customer Centricity Is the Most Important Thing for Any Business

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What Sets Wolken Apart From Other Products? An insight into our ServiceDesk

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What Is SaaS Self-Service, And What Makes It The Best Investment For Small Companies?

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Top 10 Benefits of Using A Customer Service Ticketing System

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Top 5 Considerations When Choosing a Self-Service Customer Service Desk

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Relevance of SaaS in the year 2030

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Product Marketing for SaaS - A Detailed Guide

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Planning an ITSM Implementation – A blog on 5 Common Pitfalls to avoid

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Marketing 101: A comprehensive guide to marketing strategies for SaaS companies

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Knowledge Base and its Importance for Businesses

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Key Saas Trends To Watch Out For In 2023

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Guide IT Service Management & ITSM Modules | Wolken Software
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IT Service Management and its most important modules - A Guide on Wolken ITSM

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Is Software As A Service Safe And Secure For Data Protection?

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How Wolken's Automation Helps You Deliver Rock-Solid Customer Experience?

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How to remain customer-centric using Wolken's Customer Satisfaction Survey Module?

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How To Establish A Workplace Culture That Makes Employees Want To Stay

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How Does Wolken's Customer Service Assure Customers Of A High-Quality, Seamless Experience?

Wolken Blogs
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How Chatbots are taking over the world—and why it's time to embrace them?

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How Can Wolken help you reduce your operations cost by up to 50% ?

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How Businesses can reap many benefits from using a real-time reporting and analytics tool?

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Having Trouble Choosing The Right IT Service Management Tool For Your Business? Here is A Guide To Help You Choose The Best

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Going Digital Is The Key To Success For Small And Medium Businesses

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Give Your Business a Competitive Advantage by Offering Omnichannel Support

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Four Digital Transformation Tips For Small Businesses Who Want To Stay Relevant

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Employee Centricity Is As Essential As Customer Centricity

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Building a World-class Customer Experience: A Guide for Startups and Growing Companies

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A guide on Top 5 Customer Experience Strategies to Grow Your Business

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A Blog On Managing Service Requests In The Era Of AI & Machine Learning

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A Blog About Using Multiple Channels For A Smooth Customer Journey

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10 Reasons Why Wolken Service Desk is Most Effective For Internal IT Support

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10 Proven Ways To Increase Retention And Bring New Customers Into The Funnel

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7 SaaS Tools Your Business Must Try in 2023

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5 Tips for Optimizing your IT Service Management

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5 Things That Will Help You Achieve Operational Excellence for Your Business

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5 Reasons Why Wolken Care Is A Must For Your Business

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5 Reasons Every Company Should Be Using An HR Case Management Tool

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Work-life Balance: How To Maintain It So You Don't Lose Your Mind

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Wolken’s ITSM – Helping IT Service Providers Build Resilient Businesses

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Wolken ServiceDesk: The SaaS Tool that You Need for your Business

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Why is Workforce Management important, and how can it benefit your business?

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Why is meeting your SLAs important, and how can you ensure you never miss one?

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Why Customer Centricity Is the Most Important Thing for Any Business

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What is the CSM Process? 5 Key Steps that Need Your Attention

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What Is IT Asset Management- A Layman Guide?

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Utilizing Automation And IT Workflows To Address Complex Business Challenges

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Top 10 Customer Service Trends for 2023 and Beyond

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Tips for keeping your spirits up while working on a challenging project

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The Shifting Role Of The CEO: Leading Through A Changing Workforce

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The Most Important Thing You Need To Know About Your Next Customer Interaction For A Wholesome Customer Experience

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The Importance of Elevated Customer Experience in the Digital Age

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