The Wolken AI Platform
A complete AI-native platform for enterprise service delivery
Platform Architecture
Six core components working together to deliver intelligent service
Experience Layer
Intuitive interfaces that adapt to user needs. Natural language input, smart suggestions, and contextual help.
Natural Language Interface
Smart Suggestions
Contextual Help
Multi-Channel Support
Agent Mesh
Intelligent agents that collaborate to solve complex problems. Each agent specializes in specific domains.
Domain Specialists
Collaborative Problem Solving
Autonomous Decision Making
Continuous Learning
Answer Engine
Knowledge graph + LLM-as-judge + citations. Delivers accurate, explainable answers with full traceability.
Knowledge Graph
LLM-as-Judge
Citation Tracking
Explainable AI
Model Routing
Intelligent routing to the best AI model for each task. Optimizes for accuracy, speed, and cost.
Dynamic Model Selection
Performance Optimization
Cost Management
A/B Testing
Integrations (MCP)
Seamless integration with existing enterprise systems. Model Context Protocol (MCP) for standardized connections.
Enterprise Systems
Model Context Protocol
Real-time Sync
Custom Connectors
Security & Compliance
Enterprise-grade security with built-in compliance controls. SOC2 and industry-specific standards.
SOC2 Compliance
RBAC Controls
Audit Trails
How It Works
From request to resolution in four intelligent steps
1
Request
User submits request through
natural language interface
2
Route
Intelligent routing to the best
agent and model
3
Process
Agent mesh observes, thinks,
acts, and reflects
4
Resolve
Automated action
with full explainability
Security & Compliance
Enterprise-grade security built for the most demanding environments
End-to-End Encryption
All data encrypted in transit and at rest with enterprise-grade security protocols.
Audit Trails
Complete visibility into all AI decisions and actions with detailed audit logs.
Compliance Ready
Built-in compliance controls for SOC2 and industry-specific requirements.
Ready to transform
your service platform?
See how Wolken AI can revolutionize your enterprise service delivery.