The Agentic Enterprise Service Management. Deployed in weeks

One platform for IT, HR, Customer Service, Finance, and Ops.
Resolving tickets from day one, trusted by Fortune 500 enterprises.

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95% of tickets resolved with AI from Month 1
95% of tickets resolved with AI from Month 1
100% enterprise wide integration
100% First Response SLA Compliance
200+ incidents triaged autonomously every month
WOLKEN AI
Context Engine
AI Resolutions
CMDB
Unified Platform
Trust and
Governance
AI Studio

AI bolt-ons will not fix broken service architecture.

Modern enterprise service extends beyond tickets,
yet most platforms are still fragmented, reactive, and queue-driven.

Meet Wolken AI

Agentic AI service architecture for the enterprise of tomorrow

Unified Service Foundation

Connect IT, HR, Finance, CX, Ops and other enterprise functions on one platform.

Resolution-first Model

Shift from routing tickets to resolving with context, intelligence and action.

AI Built for the Enterprise

Embed AI into workflows with governance, security, and human oversight.

AI-Native Platform Built to Scale

Support complex service environments without adding more fragmented tools.

Wolken in Action:
Enterprise
Service Simplified

Resolve incidents and cases autonomously with AI. Reduce manual effort,
enable faster adoption, and scale effortlessly across your enterprise.

Legacy vs Wolken

Move from legacy service management to Agentic AI enterprise service.
Faster resolutions, smarter decisions, and effortless deployment.

Enterprise Service,
Simplified.

Wolken extends a unified service foundation across the enterprise, so every function can operate with shared context, intelligent workflows, and resolution-first service.

IT Service Management
Agentic AI ITSM
Intelligent Workflows & Service Catalog
Faster resolution with intelligent automation
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HR Service Delivery
Agent Assisted employee service
Intelligent HR workflows
Personalized employee experiences
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CMDB
Agentic AI CMDB
Unified Dependency Mapping & Service Intelligence
Intelligent Data Governance
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Customer Service
AI-powered customer engagement
Personalized omnichannel experiences
Resolve every interaction faster
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Operation Service
Smart workflow automation
Business rules, templates & notifications
Improve operational efficiency
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Wolken AI Search
Search across enterprise knowledge
AI-powered answers that deflect tickets
Resolve issues instantly
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Outcomes That Matter

Measurable improvements in service performance, operational efficiency and customer experience.

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Enterprise leaders choose Wolken

Enterprises like to simplify their operations, accelerate service delivery
and scale with confidence with Wolken

“
Team Wolken is extremely flexible and responsive. Broadcom is not a static organization, and things change at dynamic pace and Wolken is able to adjust and deliver seamlessly in stringent timelines.
Alan Davidson
Chief Information Officer,Broadcom Inc.

Wolken works with the tools you already use.

Wolken works with the systems enterprises already use, making service data, workflows, and actions more intelligent without forcing teams to adopt another disconnected layer.

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