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What Wolken Can Do For You

Enterprise Customer ServiceDesk

Wolken Customer ServiceDesk is a cloud-native Customer Service solution that is Simple, Scalable, and Secure. Wolken ServiceDesk is equipped with a plethora of plug-n-play features helping you with

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Improved  agent performance
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Enhanced customer satisfaction
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Faster Time To Market 
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Reduced TCO by up to 50% 
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customer service desk

Enterprise IT Service Management

Wolken's IT Service Management assists companies to stay on top of business functions and resolve internal cases  swiftly. Wolken' s dedicated modules include Change Management, Incident Management, Problem Management, and IT Asset Management clubbed with 

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Multi-lingual Knowledge Base to ensure an exponential rise in productivity
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Business Intelligence tool - Cubot to help in deep-dive analysis and enhanced efficacy
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Pink Verified & ITIL Certified
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IT service management

Enterprise HR Case Management

Wolken's HR Case Management System helps in bridging the gap between the employers and the employees swiftly and seamlessly

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Happy employees, happy company resulting in improved organizational performance 
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Employees can easily raise queries at the click of a button
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A tailor made, resourceful knowledge-base, for faster query resolution
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HR case management

Wolken Care

Wolken Care is a self-service helpdesk solution that empowers your business to provide the best support and assistance to your customers through intelligent automation, omnichannel support, and intuitive reports. This cloud-based application allows you to revolutionize the way you interact with your customers, offer faster and better resolutions, and stay informed about how well they are being assisted

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Simple to Use, Secure by Architecture, Scalable on Demand
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Best suited for small and medium businesses 
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Wolken Care is completely configurable by the users and requires little to no external support
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Wolken Care comes with a  ‘’Pay as you grow’’ pricing model
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Wolken Care

Trusted By

The Wolken ServiceDesk

Unlock more efficient and tangible results with our salient features.

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#WolkenEdge

Unbox an entire suite of services that elevates your workflow and your customer relationships for an optimal performance.

Click the cube to expand

#WolkenEdge

Unbox an entire suite of services that elevates your workflow and your customer relationships for an optimal performance.
Wolken Reduced Cost Icon

Reduced Cost

No Additional/hidden costs.
We can help you reduce
30-60% of your current total spending.
Wolken Reduced Customization Icon

Reduced Customizations

Our Platform is customisable at the touch of button to fit your enterprise needs.
Wolken Zero Complexity Icon

Zero Complexity

Our platform is extremely user friendly and thus helps in saving time and efforts of your resources.
Wolken Faster TTM Icon

Faster TTM

Our no-code customizable platform enables us to go live in a matter of just 12 weeks!
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Out of Box Solutions

Pre-configured Setups.
Multi-Unit, Multilingual platform.
Public/Private Cloud Deployment Options.
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AI & ML Enabled

Our intuitive platform lets you auto classify, auto route and assign cases to the right agents.

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Wolken Reduced Cost Icon

Reduced cost

No Additional/hidden costs. We can help you reduce 30-60% of your current total spending.
Wolken Reduced Customization Icon

reduced customization

Our Platform is customisable at the touch of button to fit your enterprise needs.
Wolken Zero Complexity Icon

zero complexity

Our Platform is extremely user friendly and thus helps in saving time and efforts of your resources.
Wolken Faster TTM Icon

faster ttm

Our no-code customizable platform enables us to go live in a matter of just 12 weeks!.
Wolken Out of the Box Solution Icon

out of the box solutions

Pre-configured Setups - Multi-Unit, Multilingual platform
Public/Private Cloud Deployment options.
Wolken AI MI Enabled Icon

Ai and ml enabled

Our intuitive platform lets you auto classify, auto rotate and assign cases to the right agents.
Wolken Reduced Cost Icon

reduced cost

No Additional/hidden costs. We can help you reduce 30-60% of your current total spending.
Wolken Reduced Customization Icon

REDUCED CUSTOMIZATION

Our Platform is customisable at the touch of button to fit your enterprise needs.
Wolken Zero Complexity Icon

ZERO COMPLExity

Our platform is extremely user friendly and thus helps in saving time and efforts of your resources.
Wolken Faster TTM Icon

faster ttm

Our no-code customizable platform enables us to go live in a matter of just 12 weeks!.
Wolken Out of the Box Solution Icon

OUT OF THE BOX SOLUTIONS

Pre-configured Setups  Multi-Unit, Multilingual platform
Public/Private Cloud Deployment Options

Wolken AI MI Enabled Icon

ai and ml enabled

Our intuitive platform lets you auto classify, auto route and assign cases to the right agents

#WolkenEdge

Unbox an entire suite of services that elevates your workflow and your customer relationships for an optimal performance.

Our Prestigious Awards and Certificates

Wolken Rising Star AwardWolken IBM Softlayer Award
Wolken Barclays AwardWolken Great User Experience Award
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Wolken Software is SOC II Certified

Ready to Get Started ?

Request a Demo and elevate your Enterprise's
Customer Service Experience today.

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