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Parikshith P D

Ease & Flexibility of Using Wolken Service Desk

The platform takes too long to load, oh it takes forever to switch between screens, how can I respond to queries from numerous channels faster? Can I comfortably take a quick break for my cup of coffee and not have my boss yell at me?

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Supriya Kulkarni

Omnichannel support to shape top-notch CX in Australia

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Rohan Joshi

Accelerate your Customer-Service Strategy with AI

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Parikshith P D

5 Key Takeaways from the Webinar on KCS as a Foundation for Customer-Service

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Harish Kamath

The Importance of a Stellar Customer Success Team

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Maitri Taneja

Is Your Contact Centre Equipped to Handle the Impact of COVID-19?

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Arunkumar Patil

How a world-class Knowledge Base contributes to making Self Service portals a Success

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Wolken Software

AWS Re:Invent 2019 – Wolken Software’s Debut as a “Select-Tier Partner”

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Wolken Software

Wolken Software’s Top Ten Takeaways from CCW Vegas 2019

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Wolken Software

A CIO Roadmap to Customer Support in 2018

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Wolken Software

New age Service Challenges demand new ways of Customer Support – Are you ready?

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Wolken Software

The Top Customer Service Metrics for Your Support Team Performance

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Wolken Software

Self Service isn’t just for Customer Support – Other functions can benefit too

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Wolken Software

Is your Service Desk Healthy? – 4 Red Flags to watch out for

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Wolken Software

A simple and secure authentication using Okta Services in android development(Part 01)

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Wolken Software

6 Reasons Why You Should Have a Customer Self-Service Portal

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Wolken Software

Are Your Employees Ready for Your Digital Transformation Journey?

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Wolken Software

Customer Experience Trends to Watch Out For in 2018

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Wolken Software

How AI, Automation & Bots are Transforming Customer Support in the Digital Age

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Wolken Software

Modernizing Service Support with Chatbots

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Wolken Software

A Comprehensive Guide to Enterprise Bots for Business

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Customer Service
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Wolken Software

What Channels must you Choose to keep your Customers Happy?

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Wolken Software

The CIO’s Role in Defining Customer Experience for 2018

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Wolken Software

5 Transformative Enterprise help desk Trends to expect in 2018

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Growth
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Wolken Software

How Companies are transforming data into a Customer Satisfaction tool

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Wolken Software

Achieving ITSM metrics in the Age of the Millennials

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Wolken Software

How User Interfaces Combat Challenges in IT Service Management

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Wolken Software

Omnichannel Customer Experience – The Next Level of CX

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Customer Service
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Wolken Software

5 Smart Hacks for Good IT Service Management

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Wolken Software

Flexible and Scalable Service Management Solutions – Not an option but a business need

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Wolken Software

AI exceeds Human Performance in Customer-Service – A look into the Future

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