Privacy Policy

At Wolken Software, we value the trust you have in us and we are committed to running the most secure, trusted and reliable cloud service. While we encourage you to read the “Privacy Policy” below, we promise you that wewill not share/sell or misuse your personal data to any third party in any way.We will treat your data with the same carefulness and caution with which we handle our own data.

Wolken Software(Wolken) respects your privacy and is committed to protecting your privacy. This Privacy Policy (“Policy”) applies to those whovisit the website owned by us, as well as users of our Service(s). This Policydescribes how Wolken collects, uses, shares and secures the personal information you provide and the rights and options available to you with respectto such information. The use of information collected through our Service(s)shall be limited to the purpose of providing the service for which the Customerhas engaged Wolken.

Please contact us at sales@wolkensoftware.com with any questions or complaints.

PERSONAL INFORMATION THAT WOLKEN COLLECTS

When you visit our site and in the course of completing contactforms, interacting with the web widgets, or while downloading white papers orother information collateral, we may require you to provide personalinformation (e.g., your name, phone number, email address etc). We may alsocollect Site use information collected on an aggregate basis as you and otherusers browse the Site. You may also provide additional comments on how you seethe Site servicing your needs and interests. If you choose to correspond withthe Publisher through email, the Publisher may retain the content of your emailmessages together with your email address and the Publisher’s responses to you.

WEBSITE USE INFORMATION

We may also utilize “cookies” (see more details below “Cookies”)and server logs to collect information about how the Site is used. Informationgathered through cookies and server logs may include the date and time ofvisits, the pages viewed, time spent at our Site, and the web sites visitedjust before and just after the Site. The Publishers, its advertisers,advertisement serving companies and Affiliated Parties may also use smallpieces of code called “web beacons” or “clear gifs” to determine whichadvertisements and promotions Users have seen and how users responded to them.

CONTENT THAT YOU PROVIDED FOR PUBLICATION ON THE WEBSITE

From time to time, Wolken may enable you to post content on itsWebsite (e.g, such content may appear on a blog, etc.). By making availablesuch content, you expressly acknowledge and agree such content may be publishedon Wolken’s Website and may be used by Wolken in various other capacities andsuch content does not violate any other person’s right to privacy, does notviolate any applicable laws, and does not otherwise infringe any other party’sintellectual property rights. Further, you should be aware that any content youprovide in these areas may be read, collected, and used by others. We ask thatany content you provide to Wolken does not include any personal data about youor anyone else.

INFORMATION GATHERED WHEN USING THE SERVICES

Wolken may collect information pertaining to your activity on ourWebsite, including content that you create, information or advertisements thatyou have read, the web pages you visited, offers and services that were ofinterest to you, the location of the computer and the Internet Protocol (IP)address through which you had access to the Website and more. Additionally, wemay collect or use the assistance of third parties to collect and analyzeanonymous, statistical or aggregative information related to your use of theWebsite (and if applicable, the Services offered thereon), includinginformation related to your personal details and activities.

USE OF INFORMATION

Wolken will store the information you provide and the information we collect about your activity on the Website throughout our databases. We reserve the right to use such information for the following purposes:

1.   To provide the Services on the Website and to enable you to use them.

2.   To improve and customize your experience and other users’ experience with both the Website and related Services.

3.   To contact you if you or someone in your organization requests a product demonstration or product information.

4.   To contact you as and when Wolken believes it to be necessary for technical, administrative or security reasons.

5.   To analyze and provide statistical information to third parties. This information will not identifyyou personally.

6.   For the orderly and proper operation and development of the Website and associated Services.

7.   For any other purpose specified in this Privacy Policy and/or in our Terms of Use.

TRANSFER OF INFORMATION TO THIRD PARTIES

Wolken will not transfer your personal details and any information collected pertaining to your activities on the Website (provided that suchdetails and information identify you personally) to any third party, except inthe following cases or as otherwise outlined in this Privacy Policy:

1.   If Wolken reasonably believes thatyou have breached the Terms of Use, or abused your rights to use any of theServices, or performed any act or omission that Wolken reasonably believes tobe violating any applicable law, rules, or regulations. Wolken may share yourinformation in these cases, with law enforcement and other competentauthorities and with any third party, as may be required to handle any resultof wrongdoing.

2.   If Wolken reasonably believesthat it is required by law to share or disclose your information in order toprevent, investigate, or take action regarding illegal activities. In addition,to establish or exercise our legal rights or defend against legal claims.

3.   If Wolken organizes the operationof the Services within a different framework, or through another legal structureor entity, or if Wolken is acquired by, or merged with another entity,provided, however, that those entities agree to be bound by the provisions ofthis Privacy Policy.

4.   Wolken may share personallyidentifiable information and information related to your use of the Website,with companies or organizations connected to or affiliated with Wolken, such assubsidiaries, sister companies, parent companies and service providers such asan email service provider to send you emails on our behalf, with the expressprovision that their use of such information must comply with this policy.

5.   Wolken is also entitled totransfer or share anonymous, statistical or aggregative information withorganizations connected to Wolken, and with suppliers, business partners, advertisers,and every third party, according to Wolken’s absolute discretion; however,Wolken will not disclose your identity to them, knowingly or deliberately,without receiving your consent.

COOKIES

When you use Wolken’s Websites or Service(s), Wolken may storesome information on your computer. This information will be in the form of a“cookie” or similar file. Cookies are small pieces of information stored onyour hard drive. Wolken does not use cookies to invade your privacy or stealinformation. Wolken uses cookies to help you navigate the Websites andService(s) as easily as possible and to remember information about your currentsession. Wolken may also use cookies to keep a user logged in to the Service(s)and remember relevant information when they return to the Service(s). Further,Wolken may use cookies to track the user activities within the Service(s),which in turn helps us in improving user experience. We may also use marketingcookies to provide a user with customized and interest-based ads based on theuser’s browsing behaviour.

LINKS TO THIRD PARTY SITES

This Website may contain links to other sites that are not ownedor controlled by Wolken. Please be aware that Wolken will not be responsiblefor the privacy practices of such other sites. This privacy statement appliesonly to information collected by this Website.

DATA SECURITY

Wolken implements industry-standard data security systems andprocedures to secure the information stored on Wolken computer servers. 

SERVER LOCATIONS

Please note that Wolken’s Website and Services may be operated viaservers situated in a country different from where you are located. Hence,please be aware that any information which you supply to Wolken (includingpersonal information such name, phone number, email address, etc) may betransferred to, processed, and used in the country where the servers arelocated. By accessing and/or using the Website and Services provisioned byWolken, you unconditionally consent to the transfer, processing, and use ofsuch information in accordance with this Privacy Policy. Wolken accepts fullaccountability and responsibility for the protection of your personalinformation, according to the applicable privacy legislation during the courseof these onward transfers to third parties.

ACCESS TO PERSONAL INFORMATION

If your personally identifiable information changes, or if you nolonger desire to use and access our Services, you may correct, update,delete/deactivate your information by emailing Wolken via sales@wolkensoftware.com.We will undertake to respond to your request within 30 days of Wolken’s receipt thereof. Although Wolken will make reasonable efforts to accommodate yourrequests, in some circumstances we may not agree. If that should happen, Wolken expressly reserves the right to refuse your request to change the personal information in Wolken’s records, and will instead append an alternative text to the record in question. Before Wolken is able to provide you with anyinformation or correct any inaccuracies, however, we may ask you to verify youridentity and to provide other details to help us to respond to your request.

We will retain your information for as long as your account isactive or as needed to provide you Services. We will also retain and use your information as necessary to comply with our legal obligations, resolvedisputes, and to enforce our agreements.

CHANGES TO THIS PRIVACY POLICY

From time to time, Wolken may change the terms of this policy.Changes will take effect once they are posted online and by accessing and/orusing the Website or Services after we make any such changes to this PrivacyPolicy, you are deemed to have accepted such changes. If you do not agree with any of the amended terms, you must avoid any further use of the Website and/or Services offered by Wolken.

INQUIRIES OR CONCERNS?

You may contact Wolken by writing to sales@wolkensoftware.com