Customer Satisfaction Module

Get the Pulse of your Customers

Wolken's CSAT module helps you keep improving and growing by attaining valuable feedback from your customers about things that matter to you.

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Wolken ServiceDesk’s resourceful Customer Satisfaction module comes with predefined questions' library and can be configured to tailor-fit your enterprise's requirements.
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Wolken CSM Library
Wolken CSM Library
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Wolken ServiceDesk’s resourceful Customer Satisfaction module comes with predefined questions' library and can be configured to tailor-fit your enterprise's requirements.
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Trigger your survey for any customer and all cases whenever best suited, to ensure you capture all the valuable feedback from your customers.
Wolken CSM Edit CSAT
Wolken CSM Trigger Icon
Trigger your survey for any customer and all cases whenever best suited, to ensure you capture all the valuable feedback from your customers.
Wolken CSM Edit CSAT
View responses recorded from your customers and take actions based on the scores you receive.
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Wolken CSM View Response
Wolken CSM View Response
Wolken SLA Icon
View responses recorded from your customers and take actions based on the scores you receive.

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