Revolutionizing the world of 

Customer Service

A passion for good service that grew into a company.

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Our Story

Our Story_1

The Origin of Wolken

Wolken started with a passion to bring excellent service support within the reach of every company.

It saw its initiation in 2011 as a privately held software company with offices in Palo Alto, CA and Bangalore, India. We set out to help modern organizations transform their relationships with customers and employees with out-of-the-box, configurable and scalable enterprise-class service desk solutions deployed on the cloud or on premise.

It all started back in 2011,

with an idea for better customer experience.

Our Story_2

Our Story

Customer Service Desk

It all started back in 2011,

with an idea for better customer experience.

Vision

To innovate and foster a World-Class ServiceDesk

Mission

A Feature-Rich and Affordable Platform for the Global Markets to help Enterprises Excel
Wolken Desk Support
Wolken Desk Support

The Origin of Wolken

Wolken started with a passion to bring excellent service support within the reach of every company.

It saw its initiation in 2011 as a privately held software company with offices in Palo Alto, CA and Bangalore, India. We set out to help modern organizations transform their relationships with customers and employees with out-of-the-box, configurable and scalable enterprise-class service desk solutions deployed on the cloud or on premise.

Our Leadership

Past positions include Head of European Business for Infosys and Head of Latin America & Caribbean at iflex. Rohan has spent over 20 years in Europe and the Americas in IT leadership roles.

Rohan Joshi
in
CEO & Board Member

Sudhir has held business unit head positions for ERP businesses for over 20 years in the US and in India. He has previously worked in organizations like Cisco and Barclays.
sudhirPrabhu

Sudhir Prabhu
in
CTO and Board Member

Former India Head - Dell India R&D and Former President - Collaboration & Unified Communication Group Cisco India. Holds multiple patents.
VivekMansingh

Dr. Vivek Mansingh
in
Board Member, Angel Investor and Mentor

Ex-CIO CSC Inc, Dana Corporation and CTO Rolls-Royce.

Doug Tracy
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Board Member, Technology Senior Executive

Ex-Engineer Emeritus at Sunmicro. Holds several patents.

Subodh Bapat
in
Board Member, Angel Investor & Advisor

Our Core Team

Arti Saxena

in
VP & Head of Sales

18+ years of experience handling leadership roles in the technology and financial services industry managing Sales & Business Development. She has handled various business portfolios in her past organizations like L&T Infotech and IndusInd Bank, where she managed regions like Europe, the Middle East & Africa, and the Asia Pacific.

Deepak Shenoy

in
CFO

A rank holder Chartered Accountant/CMA with over 25+ years of experience in business unit and P&L management, Finance & Management Accounting, & MIS. Earlier roles include Finance Controller/CFO in different industries, headed hardware support delivery, in Western India, for Hewlett-Packard.

Preetham HR

in
VP & Head of products

10 + years of industry experience in Product architecture, design, development and strategy.
Proven leader who built and managed large teams that delivered product implementation for Fortune 200 clients. Past positions include managing various tech leadership roles in multiple startups and building Software Products from scratch.

Akriti Kapoor

in
Head of global marketing

11+ years of rich industry experience across verticals and geographies into Marketing, Branding, Communications, Strategic Initiatives, Business Development, and Program management. Past experiences include TCS, Organizing Committee of Commonwealth Games, and GCA Mexico.

Seema S

in
VP & Head - HR & Finance

18+ years of rich industry experience in General Administration/Human Resource/Accounting & Finance. Past organizations include large tech firms like  LTI (L&T Infotech) and Telcon (Telco Construction Equipment Company Ltd-A Tata Group).

Shashi Kiran

in
VP & Chief Compliance Officer

An accomplished Management Executive with an MBA from XLRI, Jamshedpur and comes with 20+ years of significant experience acquired over the years in diverse areas encompassing HR, Marketing & Compliance. Worked for companies like Caterpillar, ABB, Wells Fargo, and Larsen & Toubro Infotech.

Our Offices

Our Office_2

Bengaluru

#6/2, Brigade Champak,
2nd Floor, Infantry Road,
Union Street, Bengaluru 560 001
Our Office_1

California

19925 Stevens Creek Blvd., Suite 100 Cupertino ,  CA 95014.
Telephone  408-973-7240

Our Presence

Our Presence

Want to work with us?

Join the Wolken Team and work towards greatness.

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