Wolken Workforce Management

Workforce Management

Ensure your output is swift and pristine

Wolken Service Desk has a Workforce Management module that permits you to optimize your human resources efficiently.

Request Demo

Set rules for maximum cases to be assigned to each agent.

Maximum cases that can be assigned to an agent at a time
Maximum cases that can be assigned to an agent in a day
Maximum Critical Cases that can be assigned to an agent in a day
Wolken Workforce Management
HR Workflow Software
Wolken Bullet Icon
Maximum cases that can be assigned to an agent at a time.
Wolken Bullet Icon
Maximum cases that can be assigned to an agent in a day.
Wolken Bullet Icon
Maximum Critical Cases that can be assigned to an agent in a day
Wolken Workforce Management Icon
Keep track of your agent’s daily activities to streamline
your workflow.
Wolken Workforce Management Auto Assign
Wolken Workforce Management Icon
Keep track of your agent’s daily activities to streamline your workflow.
Best Service Desk Software
Setting a predefined flow of incoming cases, helps in auto assigning
the cases to relevant agents as and when they come in.
Wolken Workforce Management Icon
Customer Service DeskWolken Workforce Management Strategic Assignment
Wolken Workforce Management Auto Assignment Icon
Setting a predefined flow of incoming cases, helps in auto assigning the cases to relevant agents as and when they come in.
Auto
Strategic
Auto Assignment
Strategic Assignment
Wolken Workforce Management Icon
 Wolken ServiceDesk notifies your agents whenever a case is
assigned to them, to ensure quick response to keep
your customers satisfied.
Wolken Workforce Management
Wolken Workforce Management Icon
 Wolken ServiceDesk notifies your agents whenever a case is assigned to them, to ensure quick response to keep your customers satisfied.
Service Desk Management

Other Wolken Solutions

Ready to Get Started ?

Request a demo and elevate your Enterprise's
Customer Service Experience today.

Request Demo
Wolken Workforce Management Footer
minus icon
How can we help ?                    
Success

Your query has been submitted !

Close

Oops! Something went wrong.
ask jo