Enabling VMWare cater to customer service tickets faster
Resolve incidents 60% faster with our advanced ITSM software that integrates seamlessly, offers flexibility.
IT Service Management
IT Service Management
For Seamless, Proactive IT Support
When IT breaks, everything slows down. Why wait to fix it?
Wolken AI ITSM helps your teams fix incidents faster, meet SLAs without the scramble, automate the busywork, and connect every service process from end to end. Spend less time fighting fires and more time building IT services that run smoothly, predictably, and without disruption.
Enterprise Grade ITSM for Maximum Efficiency
Resolve issues faster,
with less toggling.
with less toggling.
Wolken AI ITSM gives you a unified workspace, smart queues, and
real-time SLA tracking. No more
jumping between systems.
Improve team productivity
with service insights.
with service insights.
Optimise team productivity, track service performance, and drive continuous improvement with built-in reporting and operational insights.
Get help, anywhere, anytime.
Easily submit IT requests, check status,
or find answers through an intuitive
self-service portal that works
across devices.
Fix issues before they escalate.
Maintain uptime and respond swiftly to incidents with proactive alerts, infrastructure mapping, and root cause analytics.
Align IT with business priorities
Monitor KPIs, measure IT impact, and make strategic decisions faster, all from one intelligent, high-level dashboard.
What You Can Do with Wolken AI ITSM
AI Incident & Problem Resolution
Detect, analyze, and remediate IT issues before they impact operations.
Smart Change & Release Management
Assess change impact, automate approvals, and track releases in real time.
Self-Service & No-Code Workflows
Enable users to solve issues and automate requests without IT intervention.
Proactive
IT Monitoring
Monitor system health, detect vulnerabilities early, and prevent downtime.
Enterprise-Grade Security & Compliance
Automate security enforcement, track risks, and maintain continuous compliance.
Integrated IT Operations Across Systems
Connect ITSM tools, cloud services, and enterprise apps into one system.