Omnichannel Customer Support

Stay connected with your customers- anytime, anywhere.

Wolken ServiceDesk offers your customers an integrated, high end customer experience across channels like e-mail, social media, widget and telephony.

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The Wolken Omnichannel Support

Avoid duplication and respond to multiple queries at the same time
Seamless, integrated experience across all touchpoints
Equipped with unified history across all channels
Wolken Omnichannel Approach
Omnichannel Support
Wolken Bullet Icon
Avoid duplication and respond to multiple queries at the same time.
Wolken Bullet Icon
Seamless, integrated experience across all touchpoints.
Wolken Bullet Icon
Equipped with unified history across all channels

Key sources of Wolken ServiceDesk

Key sources of Wolken ServiceDesk

Facebook Icon
Facebook
Twitter Icon
Twitter
Telephony Icon
Telephony
Web Widget Icon
Web Widget
Email Icon
Email
WhatsApp Icon
Whatsapp
Wolken Facebook Integration
Wolken Twitter Integration
Wolken Telephony Integration
Wolken Web Widget
Wolken Email
Wolken WhatsApp
Service Desk ManagementWolken Twitter Integration Wolken Telephony IntegrationWolken Web WidgetWolken EmailWolken WhatsApp
Omnichannel Icon
Telephony
Wolken Web widget Icon
Web Widget
WhatsApp icon
WhatsApp

Other Wolken Solutions

Wolken Customer Satisfaction Module Icon

Customer Satisfaction Module

Our CSAT module helps you keep improving and growing by attaining valuable feedback from your customers about things that matter to you.
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Mobile App

Serve your customers anytime, anywhere with Wolken’s Mobile App.

Ready to Get Started ?

Request a demo and elevate your Enterprise's
Customer Service Experience today.

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