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Agile organizations run on seamless operations Resolve internal support incidents across functions before they disrupt business continuity with Wolken Enterprise -
Great customer relationships begin with empowered agents Enhance agent satisfaction to build brand credibility and increase revenue. Transform customer support operations with Wolken CRM Service -
Seamless business communication for organizational excellence Enable secure, collaborative and device agnostic conversations between your employees for better productivity with TeamToq -
Service Desk on demand -
Enhanced service delivery support, customized to your business Transform the way you deliver service, internal or external. Select from our platform components to create business-specific service desk solutions
Our Products
Why choose Wolken's platform-based solutions?
Out-of-the-box
Get our service desk software with built-in workflows, detailed dashboards and easy-to-generate reports up and running in just a few hours. Set up essential service management processes to improve productivity.
Configurable
Easily integrate our service desk solutions with your existing IT applications and infrastructure. Select from a range of modules to design a solution that suits your unique business requirements.
Scalable
Access our service desk solutions from multiple devices, and choose from cloud-based or on premise deployment options. Our flexible software can be adapted to grow with your business.
Enhanced service delivery support, customized to your business
Transform the way you deliver service, internal or external. Select from our platform components to create business-specific service desk solutions
Client speak
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"We have seen a fivefold increase in the number of tickets submitted, thanks to the easy-to-use Wolken Service Desk solution. Our IT Support team has also benefited from our new system – they’re able to resolve tickets at least 50% faster, while keeping end users very happy."
Alwyn Reyes
Director of IT, Igloo -
"We were looking for a solution that supports our 24x7 on-line services which are deployed to our C-Level customers all over the globe. Our business cannot accept failure or loss of service which means that tracking our on line and back office systems is integral to our business success. Wolken Enterprise is the only application that allows us to do this cost effectively with comprehensive availability via the cloud."
Anne Veen, CEO
InterXec. World Class Interactions
World Class Results -
"Wolken Enterprise goes beyond technical bug tracking. It gives us a collaborative platform that brings the project managers, business analysts and developers on both sides on the same page. Project plans, project documents, service requests including screen shots can all be put into Wolken Enterprise, and progress and resolutions tracked and commented upon. It gives a feeling to our customers of being in control of their projects."
Yadu Balehosur, CEO
Robust Designs, Singapore -
"We wanted an effective user-friendly helpdesk system to track and monitor our support tickets. We are quite impressed by the capabilities of Wolken Enterprise and its flexibility to adapt to our workflow. The solution is very flexible to configure as per our requirement. We finally got “What you ask is What you get” setup. With the cloud model, version upgrade happens so quietly without the enduser's knowledge."
Narasimha Rao Peddada
Group IT Manager, AHI Carrier Fzc -
"Flexibility, quick roll out and cost. These were the key evaluation factors for the Service Desk partner. iServiceshub “WOW”ed our team on the day of demo – they came back with a live setup on cloud and we had more or less taken a decision by the end of the demo. The Wolken team ensured that the WOW impact did not fizzle out and we launched the GNOC in a matter of 3 months - including interconnect with Zabbix NMS! They have shown the flexibility to remodel flows to suit to our needs and we are implementing more modules in addition to the basic Service Desk.Going forward, iServiceshub will be the backbone of our global operations spanning 59 countires and a larger number of customers."
Prashanth Shenoy
Head of Operations, OnMobile
Our customers
Bangalore - 560038
+91 80 41741019
+1 (510) 648-1519 info@wolkensoftware.com