Register Now
Register Now

Join us for the launch of Wolken Care

Date - 1st Dec 2021

Time - 12 PM IST

X

Wolken Care

Wolken Care logo

Curated for Customer Service
Excellence

An enterprise class, cloud-native, self-service customer ServiceDesk for small and medium businesses. Crafted with care!

Start Trial
Wolken Care Rubix cubeA one click download, feature rich, self-service SaaS application to enable enterprises, small and medium businesses to provide nothing but the best to their customers

The Answer to All Your Customer Service Woes

Wolken software presents Wolken Care, our newest product to make your customers journey seamless. Start your free trial on 1st of December and let us revolutionize the way you serve your customers.
Wolken Care E-mail Verification
Wolken Care login Page
Wolken Care Sign Up Page
Wolken Care Extended User Page
Wolken Care User Details Page
Wolken Care User Onboarding
Wolken Care Knowledge Base
Wolken Care Auto Assignment
Wolken Care Business Rules
Wolken Care Response Template
Wolken Care Powerful Reporting
Wolken Care Response Template
Wolken Care Powerful Reporting
Wolken Care CSAT

The Answer to All Your Customer Service Woes

Wolken Software presents Wolken Care, our newest product to make your customers journey seamless. Start your free trial today and let us revolutionize the way you serve your customers.

Superior Experience for Your Customers, Hassle-Free Setup for Your Agents

If you are looking for a ServiceDesk solution with Omnichannel support, intelligent automations and intuitive reports but do not want to wait for months to set it up we have got you covered. Wolken Care is the latest addition to our product suite, best suited for small and medium business. We aim to simplify your support processes so you can invest time in growing your business.
Wolken Care All Features
Wolken Tick Icon
This is some text inside of a div block.
Wolken Tick Icon
This is some text inside of a div block.
Wolken Tick Icon
This is some text inside of a div block.
Start Your Free Trial
image
Wolken Care Tick Icon
Easy set up in a matter of minutes 
Wolken Care Tick Icon
Increased agent efficiency
Wolken Care Tick Icon
Highest customer satisfaction
Wolken Care Tick Icon
Reduced support costs
Start Trial
Wolken Asset Head Phone
Wolken Care Login Page
Wolken Care E-mail Verification
Wolken Care Sign Up Page
Wolken Care User Details
Wolken Care Extended User
Wolken Search Icon

Discover the secret to faster resolutions

Wolken Care comes with an in-built multilingual knowledge base that can be viewed by both your customers and agents and helps in resolving queries real time. With Wolken Care knowledge base module search, tag and find insightful articles easily in Wolken’s centralized repository for prompt resolutions.
Start trial
Knowledge base
Wolken care widget

Add Wolken Widget to your website and help your customers reach you with ease.

Wolken widget can be easily integrated with your website. It is completely customizable per your brand guidelines and comes with an inbuilt knowledge base. With Wolken widget you can add another prominent channel to your means of communication with your customers and take your customer experience to the next level.
Knowledge Base

Know all about Wolken Care

Wolken Care is our latest offering to empower our customers by making our cloud-native SaaS application completely self-service thereby enabling small and medium businesses alike to provide nothing but the best to their customers.
With Wolken Care, you will be able to set up a world-class ServiceDesk solution for your customers within minutes with minimal support.

Get Started With eBook
Wolken Care Blog Asset

Impact of Wolken Care

Impact for the CEO/CIO

Business Growth and Happy Customers

Wolken Care Bullet Icon
Enhance customer delight with a no to low coding platform and lower cost of operations.
Wolken Care Bullet Icon
Wolken Care validates excellent customer support with ‘’pay as you grow’’ policy keeping your costs in check as you would only pay per agent per month.
Wolken Care Bullet Icon
Our self-serve platform ensures that you require minimal assistance from Wolken thereby reducing the cost of support.
Wolken Care Impact for the CEO/CIO
Wolken Care Impact for the Customer Service Head
Impact for the Customer Service Head

Get a 360° Holistic View of Case Status and Team Performance

Wolken Care Bullet Icon
Ensuring your customers can reach you via any channel at any time.
Wolken Care Bullet Icon
Unified view assists in real time case status, case priority and agent load.
Wolken Care Bullet Icon
Wolken Care’s in-depth knowledge base helps in faster resolution time.
Impact for the Agent

Provide Improved, Faster and Unified Customer Care Everyday

Wolken Care Bullet Icon
Agents get access to all the assets of the case and detailed knowledge articles.
Wolken Care Bullet Icon
Agents grow to be more problem centric than being process centric which results in successfully meeting the requisite SLAs.
Wolken Care Bullet Icon
Wolken care is completely customizable with configurable, personalized views that can also be shared with the teams.
Wolken Care Impact for the Agent
Wolken Care Impact for the Customer
Impact for the Customer 

Guaranteed Customer Satisfaction with Wolken Care

Wolken Care Bullet Icon
Wolken care is a self-service platform with a remarkably simple user interface.
Wolken Care Bullet Icon
Our knowledge articles ensure an easy and quick resolution without raising queries.
Wolken Bullet Icon
Wolken care’s automated response templates bring you timely case status updates and notifications.

How to get onboarded to Wolken Care - A Self Service Customer ServiceDesk

If flawless customer experience is your top priority, then Wolken Care is the platform for you. Intelligent, scalable, uncomplicated & affordable, your customer service setup can be up and running in no time with low to no coding or any external assistance.
Our Knowledge Articles ensure easy and quick resolutions without raising tickets.
Wolken care’s response template brings you timely case status updates/notifications.
Wolken Care's positive impact on businesses
With the right support from different stakeholders, Your business can achieve the right outcomes with Wolken Care. Because we understand that customer delight and business growth are very crucial.
All about Wolken Care - The ultimate Self Service Customer ServiceDesk
Wolken Care,  can help your business create a customer service strategy in just a few minutes, with no external support, minimal coding, and a flexible pay-as-you-go model which is secure and scalable.
Wolken ServiceDesk's world class Knowledge Base
Wolken’s knowledge base is your ticket to faster, real-time query resolution. Your agents can create, edit, and publish articles making your customers happy and your business more efficient.
The quick, brown fox jumps
The quick, brown fox jumps over a lazy dog.
DJs flock by when MTV ax quiz

What Our Clients Say

Our clients sent us a bunch of smiles with our services and we love them

What Our Client Says

Our clients sent us a bunch of smiles with our services and we love them
Wolken Care  customer
Wolken Care  cutsomer
Anne Veen
CEO, InterExec
Wolken Care  customer
quote
''Wolken Care has been pivotal to our customer service strategy. It comes loaded with features and there were a minimum requirement and dependency for external support. It's simple to use and our agents and customers have been loving the Wolken Care experience."
quote

What Our Client Says

Our clients sent us a bunch of smiles with our services and we love them
Wolken Care  customer
Wolken Care  customer
Alberto Garda
CEO, Buxis
Wolken Care  customer
quote
''Wolken Care has been pivotal to our customer service strategy. It comes loaded with features and there were a minimum requirement and dependency for external support. It's simple to use and our agents and customers have been loving the Wolken Care experience."
quote

What Our Client Says

Our clients sent us a bunch of smiles with our services and we love them
Wolken Care  customer
Wolken Care  customer
Richard
CEO Intraday
Wolken Care  customer
quote
''We are looking for a solution that supports our 24x7 on-line services which are deployed to our C-Level customers all over the globe. Our business cannot accept failure or loss of service which means that tracking our on line and back office systems in integral our business success.''
quote
left arrow
right arrow
Wolken Care has been pivotal to our customer service strategy. It comes loaded with features and there were a minimum requirement and dependency for external support.
It's simple to use and our agents and customers have been loving the Wolken Care experience.
Alberto Garda, CEO, Buxis

Wolken Features

Wolken Sign Up PageWolken Care OmnichannelWolken Care Auto AssignmentWolken Care Business RulesWolken Care Response TemplateWolken Care Powerful Reporting
User Onboarding
User Onboarding
Create Cases and respond from/to emails, web, mobile & social media channels seamlessly through our Multichannel Feature.
Multi-Channel
Multi-Channel
Create Cases and respond from/to emails, web, mobile & social media channels seamlessly through our Multichannel Feature.
Auto Assignment
Auto Assignment
Intelligent auto-assignment of cases to the right team/right person based on a one-time setup of assignment logic can enhance CX experience.
Business Rules
Business Rules
Based on certain case conditions, the system can be set up to execute certain actions. The conditions may be time-based or on given data values.
Response Templates
Response Templates
Enterprises can set up standard response templates with the relevant case data embedded in the response. Saves time ,and eliminates errors.
Powerful Reporting
Powerful Reporting
Pre-Built reports of case performance, agent performance, SLA compliance, with visual charts to in-depth details of the case.
Fill-in the company and other mandatory details and follow next steps to get onboarded onto Wolken Care.
Wolken Care Sign Up Page
Wolken Care comes with an in-built knowledge base that can be viewed by both your customers and agents and helps in resolving queries real time.
Wolken Care Knowledge Base
Create cases and respond from/to emails, web, mobile & social media channels seamlessly through our Omnichannel feature.
Wolken Care Auto Assignment
Wolken Care's dynamic views lets you customise the view based on filters.These views can be viewed, saved and can also be shared with your team.
Wolken Care Business Rules
Intelligent auto-assignment of cases to the right team/right person based on a one-time setup of assignment logic can enhance customer experience.
Wolken Care Response Template
Based on certain case conditions, the system can be set up to execute certain actions. The conditions may be time-based or on given data values.
Wolken Care Powerful Reporting
Enterprises can set up standard response templates with the relevant case data embedded in the response. Saves time ,and eliminates errors.
Wolken Care Response Template
Pre-Built reports of case performance, agent performance, SLA compliance, with visual charts to in-depth details of the case.
Wolken Care Response Template
Wolken Care's CSAT module helps you keep improving and growing by attaining valuable feedback from your customers about things that matter to you.
Wolken Care Response Template
Wolken Care Asset
Start Trial
Wolken Digital Pad Icon

Choose Your Plan

Free

$ 0 / month

check price
Dynamic Ticket Views
check price
Ticket Workflow Management
check price
Configuration Dashboard
check price
Alerts and Notifications
check price
Agent Portal Custumization
check price
Channel configuration
(Email only)
check price
Dispatcher rule
check price
User Management Module
check price
SLA Management Module
check price
Workbench
check price
Unified View
check price
User Onboarding Guide
check price
Email Support
Show Less
Show More

Lite

$ 35 / month

Everything in Free and…
check price
Email Support - 24*5
check price
360° Account View
check price
Wolken BI - Cubot
check price
Real-Time Reports
check price
Categorization
check price
Response Templates
check price
Team Management
check price
Internal Knowledge Base

Premium

$ 55 / month

Everything in Lite and…
check price
Auto-Assignment
check price
SLA Alerts & Notifications
check price
Extendable API Limits
check price
Auto-Assignment
check price
Knowledge Base Management
check price
KB Search
check price
KB Article Workflow
check price
KB Suggester
check price
User group
check price
Bulk Actions
check price
C-SAT Management
check price
Flex fields
check price
Rules Engine
check price
Dynamic Role Configuration
check price
Theme based Customer Portal
check price
Integrations - OKTA,
One Login, Workday

Enterprise

$ 95 / month

Everything in Premium and…
check price
Sandbox
check price
Audit Trail System
check price
Wolken Care Implementation & Configuration Assist
check price
Enterprise integrations
check price
Dedicated Relationship Manager

Free

$ 0 / year

check price
Custom Views
check price
Case  Workflow Management / Case Lifecycle Management
check price
Admin  Dashboard
(new page which is wip)
check price
Ticket  Alerts / Social Notifications
check price
Company  Portal Custumization
check price
Channel  configuration
(Email only)
check price
Dispatcher  rule / Business Rule
check price
User  Management Module
check price
SLA  Management Module
check price
Workbench
check price
Chat view
check price
User Onboarding Guide
check price
Email  Support
Show Less
Show More

Lite

$ 360 / year

Everything in Free and…
check price
360°  Account View
check price
Wolken  BI - Cubot (Standard Reports)
check price
Email  Support - 24*5
check price
Tagging / Cetegorization
check price
Response  Templates
check price
Team  Configuration
check price
Real-Time  Report
check price
Internal  Knowledge Base

Premium

$ 660 / year

Everything in Lite and…
check price
Manager Dashboard
check price
Multi-Language  Support / Multi Linguistic Capability
check price
Competency-Based  Routing/ Competency Based Assignment*
check price
SLA  Compliance Module
check price
Extendable  API Limits / Integration Capabilities
check price
Customer  Cetegorization
check price
Multiple  Products (upto 5)*
check price
Auto-Assignment
check price
Knowledge  Base Module
check price
KB Search
check price
KB Article workflow
check price
KB suggester
check price
User  Access (Read only)
check price
User group
check price
Bulk case edit
check price
C-SAT  Module
check price
Workforce  Management
check price
Status  Configuration
check price
Business  hours configuration
check price
Flex  Configuration
check price
Brand  Notification/Brand Alert
check price
Account  Set-Up
check price
Rules  Engine
check price
Dynamic  Role Configuration
check price
View  /Reply Access Control
check price
Theme  based Customer Portal
check price
Integrations  - OKTA, One Login, Workday, SMS Gateway - Twilio,
API Doc
check price
Chatbot  / Wo-Bot

Enterprise

$ 972 / year

Everything in Premium and…
check price
Web  Widget to Client Website
check price
Data  Security Configuration
check price
Sandbox
check price
Audit  Trail System
check price
Wolken  Care Implementation & Configuration Assist
check price
Enterprise  integrations
check price
Dedicated  Relationship Manager

Free

$ 0 / month

check price
Dynamic Ticket Views
check price
Ticket Workflow Management
check price
Configuration Dashboard
check price
Alerts and Notifications
check price
Agent Portal Custumization
check price
Channel configuration
(Email only)
check price
Dispatcher rule
check price
User Management Module
check price
SLA Management Module
check price
Workbench
check price
Unified View
check price
User Onboarding Guide
check price
Email Support
Show Less
Show More

Lite

$ 360 / year

Everything in Free and…
check price
Email Support - 24*5
check price
360° Account View
check price
Wolken BI - Cubot
check price
Real-Time Reports
check price
Categorization
check price
Response Templates
check price
Team Management
check price
Internal Knowledge Base
Show Less
Show More

Premium

$ 660 / year

Everything in Lite and…
check price
Auto-Assignment
check price
SLA Alerts & Notifications
check price
Extendable API Limits
check price
Auto-Assignment
check price
Knowledge Base Management
check price
KB Search
check price
KB Article Workflow
check price
KB Suggester
check price
User group
check price
Bulk Actions
check price
C-SAT Management
check price
Flex fields
check price
Rules Engine
check price
Dynamic Role Configuration
check price
Theme based Customer Portal
check price
Integrations - OKTA, One Login, Workday

Enterprise

$ 972 / year

Everything in Premium and…
check price
Sandbox
check price
Audit Trail System
check price
Wolken Care Implementation & Configuration Assist
check price
Enterprise integrations
check price
Dedicated Relationship Manager

Choose Your Plan

Wolken Care Impact on Businesses & Customers

Wolken Care is a cloud-native SaaS enterprise solution that is completely self-serviceable and enables enterprises to provide superior customer service to their customers.
Wolken Care Blog-1
Wolken Care Blog-2

Wolken Care - A Holistic View

Wolken Care is a cloud-native enterprise SaaS product that is curated for customer service excellence. It is completely self-serviceable and enables enterprises to deliver a world-class experience to their customers.
Wolken Care Megha

Current Wolken Customers

mygistar logoInterExecs LogoBuxis logo
Would you like to have more details and have your questions answered
Frequently Asked Questions (FAQs)
Purchasing process
plus iconminus icon
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
Contracts
plus iconminus icon
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
Payment details
plus iconminus icon
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
Training and Support
plus iconminus icon
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
Integrations
plus iconminus icon
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
Security
plus iconminus icon
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.
This is some text inside of a div block ?
Lorem Ipsum is simply dummy text of the printing and typesetting industry. Lorem Ipsum has been the industry's standard dummy text ever since the 1500s, when an unknown printer took a galley of type and scrambled it to make a type specimen book.

Frequently Asked Questions (FAQs)

Purchase
plus iconminus icon
Trial
plus iconminus icon
Agents and Teams
plus iconminus icon
Support and Security
plus iconminus icon
Tickets and Emails
plus iconminus icon
Wolken channels
plus iconminus icon
Reports
plus iconminus icon
Knowledge Base
plus iconminus icon
API and Notification
plus iconminus icon
Customer Satisfaction Surveys
plus iconminus icon

More Wolken For You

Wolken ITSM Icon

Enterprise ITSM Platform

An IT service management platform that is intuitive and aids inter-departmental communication.
Wolken CSM Icon

Customer Service Platform

Deliver a personalized, fast and flexible customer service experience to your customers using  Wolken ServiceDesk.
Wolken HR Management Icon

HR Management Platform

The Case Management platform that assists end-to-end HR functions from recruitment to retirement.

Ready to Get Started ?

Request a Demo and elevate your Enterprise's
Customer Service Experience today.

Contact Us
Wolken Care Footer
minus icon
How can we help ?                    
Success

Your query has been submitted !

Close

Oops! Something went wrong.
How can we help ?                    
Submitted Successfully !
Oops! Something went wrong.
ask jo