Customer Satisfaction Module

Get the Pulse of your Customers

Wolken's CSAT module helps you keep improving and growing by attaining valuable feedback from your customers about things that matter to you.

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Wolken ServiceDesk’s resourceful Customer Satisfaction module comes with predefined questions' library and can be configured to tailor-fit your enterprise's requirements.
Trigger your survey for any customer and all cases whenever best suited, to ensure you capture all the valuable feedback from your customers.
View responses recorded from your customers and take actions based on the scores you receive.

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Customer Service Experience today.

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