September 10, 2015

How to implement basic ITIL Change Management?

When a company transitions to a new business model, following an acquisition or restructuring, there is major change which affects employees, customers and the business relationships […]
September 7, 2015

7 Elements of a Change Management “Check-list”

In his book “The check-list manifesto”, the Indian-American surgeon and writer, Atul Gawande, dwells at length on how the aviation and finance industries have put together […]
June 30, 2015

What SaaS Means to the Growing Business

We live in an age of unprecedented entrepreneurial zeal and fortitude. Every year, more and more new entrepreneurs garner the courage and resources to join the […]
June 25, 2015

Role of COBIT 5 for Information Security

The two most precious drivers of success for any rational organization operating in current times are people and information. In today’s connected business environment, the long […]
June 16, 2015

SaaS – The Growth Engine of Cloud Computing

In the era of Cloud Computing, one of the key drivers of growth has been the emergence and proliferation of Software as a Service, or SaaS. […]
May 29, 2015

The ITIL Service Lifecycle

In its current form that was unveiled in 2011, the ITIL Framework is organized around a concept of Service Lifecycle. This lifecycle forms the central core […]