customer self service

July 17, 2018

6 Reasons Why You Should Have a Customer Self-Service Portal

Having a customer self-service portal empowers your customers to contact you whenever they want to. 24×7 connectivity allows your customers to be connected always, allowing them […]
January 11, 2018

Self Service isn’t just for Customer Support – Other functions can benefit too

Customer service function received a great impetus with the addition of self-service and has become a firm favorite of the tech-savvy millennials and GenZ. The positive impact of self-service […]