We were looking for a solution that supports our 24x7 on-line services which are deployed to our C-Level customers all over the globe. Our business cannot accept failure or loss of service which means that tracking our on line and back office systems is integral to our business success. iServiceHub is the only application that allows us to do this cost effectively with comprehensive availability via the cloud.
InterXec. World Class Interactions. World Class Results.
Incident Management
Change Management
CMDB
Service Request
Management
Knowledge Base
Problem Management
iServicehub helps Enterprises to –
Manage user support efficiently through multiple channels and easy to use software Improve and maintain ITIL framework compliance Save significant Capex and Opex Get started rapidly Increase end user satisfaction and productivity Focus on core business applications Wolken Software will help you manage your User support , application changes,
IT asset management , service request management using best practices , but saving your company capex and significant opex along the way.
iServiceHub is easy to use, fully integrated, and can be implemented in a matter of couple of weeks.- iServiceHub upgrades are seamless to clients and users.
- iServiceHub reports, analytics, alerts helps the managers and operations to stay of top of things.
We provide Enterprise solutions on the cloud that are easy to access, navigate, use and are secure. Our solutions are quickly implemented and deployed. Enterprise users can log into our applications from anywhere and be productive. Enterprises save on hardware and software costs. Our products provide the same Enterprise class functionality at a fraction of the earlier costs.
- A web application that helps to create, track, manage and resolve incidents with SLA measurement
- Accessible securely over the web from anywhere
- Software as a service Model
- No Capex, No licenses, No AMC
- Powerful dashboards and reports
- Lower total cost of ownership
- Upgrades seamlessly
