We were looking for a solution that supports our24x7 on-line services which are deployed to our C-Level customers all over the globe. Our business cannot accept failure or loss of service which means that tracking our on line and back office systems is integral to our business success. iServiceHub is the only application that allows us to do this cost effectively with comprehensive availability via the cloud.
- Anne Veen, CEO,
InterXec. World Class Interactions. World Class Results.
iServicehub goes beyond technical bug tracking. It gives us a collaborative platform that brings the project managers, business analysts and developers on both sides on the same page. Project plans, project documents, service requests including screen shots can all be put into iServicehub, and progress and resolutions tracked and commented upon. It gives a feeling to our customers of being in control of their projects.
iServicehub pay back is our payments from customers linked to closure of items, the enhancements pipeline requested, and more satisfied customers.
- Yadu Balehosur, CEO,
Robust Designs, Singapore