Artificial Intelligence

February 23, 2018

How AI, Automation & Bots are Transforming Customer Support in the Digital Age

In today’s digital economy, customer success cannot be an afterthought. Consumer demands are rapidly evolving beyond what organizations were prepared to handle. The new age digital […]
February 13, 2018

A Comprehensive Guide to Enterprise Bots for Business

Artificial Intelligence is making headway in all spheres of businesses now. From process automation, customer support, productivity, marketing, predictive analytics etc. artificial intelligence has greatly impacted all […]
November 16, 2017

AI exceeds Human Performance in Customer Service – A look into the Future

The march of technology is whizzing past milestones, revealing AI(artificial intelligence) concepts and breakthroughs that have surpassed expectations. The time is not far off when we […]
November 14, 2017

5 Biggest Predictions for Artificial Intelligence in Customer Servicing 2018

Some of the more defining, or shall we say re-defining moments in customer service is the manner in which Artificial Intelligence powered bots have lent an […]